Privacy Policy

Last updated: 16 January 2025

Introduction

Delta V ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, and handle your personal information when you interact with our services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Business information (company name, job title)
• Communications and correspondence
• Service delivery requirements and specifications

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Communicate with you about our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send technical notices, updates, and administrative messages

Data Processing and Security

Delta V acts as a data processor for client projects. Our clients retain the role of data controller and are responsible for:

• Ensuring compliance with applicable data protection regulations (including GDPR)
• Obtaining necessary consents for data processing
• Managing data subject rights and requests
• Maintaining appropriate documentation of data processing activities
• Implementing appropriate technical and organisational measures

We implement reasonable security measures to protect personal information from unauthorised access, alteration, disclosure, or destruction.

Data Sharing and Third Parties

We may share personal information with:

• Service providers who assist in our operations
• Professional advisers (lawyers, bankers, auditors, insurers)
• Regulatory authorities, government agencies, or other third parties where required by law

All third-party sharing is conducted under appropriate confidentiality and data processing agreements.

Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Your Rights

Subject to applicable law, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of personal information
• Restriction of processing
• Data portability

Please note that these rights should be exercised through your data controller (our client) where applicable.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Information

For questions about this privacy policy or our privacy practices, please contact us at:jamie@pangalactic.io

Governing Law

This privacy policy is governed by and construed in accordance with the laws of the United Kingdom.